If you’ve got a question or need support, we’re here to help. We understand that no two shipments are the same, and we’ll do everything we can to help you ship your cargo quickly and securely. Speak to a member of our team today.
Get in touch
Our specially trained team are available every day from 07:00 to 19:00 (GST) to answer your questions and share advice. Or if you’d like to share some feedback, please use the form below – we love to hear from you. Cargocontact@etihad.ae Outside of the UAE: +971 2 599 0099 Toll free within the UAE: 800 2535
Your feedback is really important to us, and we love to hear from you. If you’ve had a great experience or something’s not gone to plan, we want to know about it. Please use the form below to share your feedback with us.
We pride ourselves on providing fast and reliable cargo services, but we know that things don’t always go to plan
Please use the form below to raise an intent to claim or a formal claim.
We aim to respond to all claims within two working days.
An intent to claim must be logged within the following timeframes:
Formal claim
